Summary
Voice Sites are
like Web sites for the telephone. Just like Web
sites have interlinked Web pages, Voice Sites
have interlinked voice pages. To use a Voice Site,
you call from any telephone, listen to the options
presented to you, and make your choice by speaking
naturally.
Callers' spoken
commands trigger events such as browsing audio
information, being transferred to a phone number,
and sending voice messages!
Quick Facts
Voice Activated
Dialing!
Speech enabled information access!
Voice Sites represent
a breakthrough technology for businesses, organizations
and the government to provide cost-efficient,
high-quality customer service through advanced
speech recognition applications. Voice Sites allow
callers to get information, connect to people
or leave messages from any telephone by simply
stating their preferences.
Benefits of the
Voice Sites Include:
Improved customer
service by replacing tedious touch-tone (IVR)
applications with interactive and intuitive speech
solutions. Rapid deployment of innovative phone-based
services such as: |
